Fax: 319-294-8994

Phone: 319-294-8992

2203 Heritage Blvd.

Hiawatha, IA 52233

Phone Fax LOGO-1

Protecting assets, reducing risk, improving your bottom line

trusted choice customer service

Certificate Request

Claims Reporting

Our carriers have 24-hour claims reporting services. Below is a listing of each insurance carrier and their 24-hour claims reporting number. Please have your policy number and claim details available when

reporting the claim.


The companies will forward a copy of the claims report to our office. If you need assistance in reporting the claim, please feel free to contact Capstone Insurance Group at 319-294-8992.

ACE: 800-523-9254

Acuity: 800-242-7666

AIG: 866-642-5246

American Specialty Insurance: 800-245-2744

Apogee Insurance Group: 800-927-6433

Berkshire Hathaway Homestate: 800-661-6029

Cailor Fleming: 800-796-8495

Cincinnati Insurance: 877-242-2544

Concorde General: 800-726-1611

EMC: 888-362-2255

FirstComp: 888-500-3344

Grinnell Mutual Reinsurance: 800-362-2041

TOLL-Free Claim Numbers by Company

Call our

professionals at:



Policy Change Request

PHONE: 319-294-8992

FAX: 319-294-8994


All Other Requests

Hastings Mutual: 800-442-8277

Integrity Insurance: 800-445-3030

Johnson County Mutual: 319-351-2454

Markel: 800-431-1270

Merchants Bonding: 800-678-8171

Midwest Family Mutual: 800-225-5636

Old Republic: 800-766-5673

Progressive Insurance: 800-274-4499

Risk Placement Services: 800-422-3170

Rockwood: 800-558-8808

SECURA: 800-318-2136

Selective (Flood): 877-348-0552

Travelers: 800-238-6225

PHONE: 319-294-8992

FAX: 319-294-8994


PHONE: 319-294-8992

FAX: 319-294-8994


ace acuity aig Berkshire Hathaway Homestate Cincinnati Insurance EMC FirstComp Hastings Mutual Progressive Insurance SECURA Selective Travelers

• American Specialty Insurance • Apogee Insurance Group • Cailor Fleming

• Concorde General• Grinnell Mutual Reinsurance • Integrity Insurance • Johnson County Mutual • Markel • Merchants Bonding • Midwest Family Mutual

• Old Republic • Risk Placement Services • Rockwood